Job Summary:

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The scale operator is responsible for accurately recording inbound and outbound material types and volumes, providing customer service and performing administrative tasks.

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Responsibilities:

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• Record material types and volumes entering and exiting the facility

• Dispatch company trucks delivering to or hauling for customers

• Complete administrative tasks including ticket filing, daily/weekly reporting, updating relevant spreadsheets as necessary, maintaining organized records, etc.

• Provide customers with friendly service, addressing questions and directing them on proper material disposal

• Maintain an open line of communication with the operations team to ensure customers are adhering to the facility rules

• Answer incoming calls, providing callers with general information or directing them to the appropriate team member

• Communicate any questions, issues, or concerns to the supervisor immediately for prompt resolution

• Maintain a clean and organized work area for efficient operations

• Perform other job-related duties as assigned by the supervisor

 

Qualifications:

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• Experience in a similar or customer service position; 1-3 years preferred

• Computer proficiency - the use of scale/ticketing software and other business programs including Google Suite (Gmail, Google Sheets, etc.) is required

• Strong organizational skills with attention to detail

• Excellent communication skills for customer interactions and team collaboration

• Capacity to handle multiple tasks in a fast-paced environment

 

Working Conditions:

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• Ability to stand, sit, and operate a computer for extended periods

• Potential exposure to varying weather conditions

 

Schedule: 

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• Regular work week consists of 33 hours per week: Friday-Sunday 6am-5pm

• Occasional opportunities to work Monday-Thursday 6am-5pm as a shift substitute

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Salary:

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• $16.00 - $20.00 per hour based on experience

 

Benefits:

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• Paid Holidays after 90 days of employment

• Paid Sick/Leave after 90 days of employment

• Paid Vacation (1 week) after 1 year of employment

 

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Whole Earth Compost, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.